Episode 76: Markus Erlandsson talks to Leon Tribe from PowerObjects about how to attract new talent. Leon starts with his journey into the company and what he considers when growing a team for the future. Leon continues to describe the challenges for balancing sales and delivery, and how you can get more people into Dynamics CRM.
Leon Tribe is a Business Applications community leader based in Sydney, Australia. His passion is “Helping others make the world a better place”, doing this through the intelligent use of technology to make them more efficient and effective.
Leon has worked with CRM systems since the late 1990s and now works as the National Delivery director for PowerObjects in Australia.
An engaging public speaker, his proudest moment was presenting to the Dynamics product team at Redmond on the competitive landscape of their product.
In recognition of his passion and focus on Dynamics 365, Leon was awarded Microsoft’s Most Valuable Professional (MVP award) in 2009 and has been re-awarded every year since.
Episode 75: Markus Erlandsson talks to Gustaf Westerlund, Sara Lagerquist and Martin Burman all from CRM Konsulterna about some of the highlights from the April ’19 release notes. While at extrem 365 we all sat down at the end of day 1 and discussed what is new and how “it will converge towards perfection”.
Episode 74: Markus Erlandsson talks to Ted Ohlsson from DXC about Dynamics 365 Integration Flows. Where Ted starts with explaining how Common Data Service fits into Data Connectors and Integration Engines. He continues to describe three integration templates or Application Lays, Prospect to Cash, Field service and Project service Automation integration. What the difference between a logic app and data integration project is.
Ted is a Solution Architect and a Team lead at DXC. Working with one foot in business and one foot in technology.
Episode 73: Markus Erlandsson talks to Nick Fratello from Microsoft about Dynamics 365 AI. Where Nick explains what Ai within Dynamics 365 is and how you can use AI to work smarter. Nick goes through the AI for Sales and what Relationship analytics, Predictive lead scoring, Predictive opportunity scoring, Notes analysis, Talking points, Who-knows-whom is all about.
Nick Fratello has 20+ years of experience in technology-enabled services, sales operations, and business management within successful IPO startups and Fortune 100 technology companies. He has lead business development, technology delivery, and client engagement functions in complex sales environments at StorageNetworks
Episode 72: Markus Erlandsson talks to Sara Lagerquist from Innofactor about Universal Resource Scheduling. Where Sara explains what Universal Resource Schedule is and how you can use it to schedule anything. She explains her best practice to an easy to use setup with URS and how the different configuration entities fit together.
Sara Lagerquist is a Dynamics 365 Customer Engagement Business Consultant and a no-code queen whos passion is solving customer requirements using just configurations and therefore finding the best maintainable solution for each customer.
Episode 71: Markus Erlandsson talks to Kirsten Edmondson Wolfe from Microsoft about AppSource. Kirsten explains what AppSource is and what the difference is from its predecessors. She continues to explain what the new ISV competency is and how you as a partner can use that, then she explains the benefits for ISV and how you can get the most out of it.
Kirsten Edmondson Wolfe is the Senior Director, AppSource/Marketplace Product Marketing, Cloud & Enterprise Group. She is responsible for building market awareness, driving demand generation, and growing market share for the AppSource Marketplace. Prior to this role, Kirsten was the Global Industry Director for Public Sector within Microsoft Business Solutions. Kirsten joined Microsoft from Deltek where she was the Vice President of Marketing for GovCon Business Unit.
Episode 70: Markus Erlandsson talks to Chris Mahanes from Provance about portals. Chris explains what a portal is and that you probably already pay for one. He continues to talk about why should use it what is the difference between a Partner, Employee, Customer, Custom Portals. Both online and on-premise works, how to do multi-lingual and how to work with Sharepoint documents and PowerBi Visuals inside Portals.
Chris is a Technical Solution Specialist and UX Lead for Provance Technologies who has recently been awarded the 2018/2019 Microsoft Inner Circle and Platform Partner of the Year Awards. Provance Technologies is an ISV that has built an IT Service Management Solution on Dynamics 365. Chris is all about helping customers achieve the most out of their Microsoft investments from Dynamics 365, Microsoft Portals, Flow, to PowerBI.
Episode 69: Markus Erlandsson talks to Chris Huntingford from Hitachi Solutions about the Custom Control Framework. Chris explains what this control framework is, and where you can find them and how you can use them.
Chris is exposing the AWESOMENESS of Microsoft Dynamics 365 Customer Engagement and the associated products. He is all about product evangelism and spreading the Dynamics 365 message!
He is passionate about bringing people and product together to create an understanding and enthusiasm for customer relationships both internally in the workplace and externally with my customers and prospects.
Episode 68: Markus Erlandsson talks to Steve Mordue from Forceworks about the Microsoft Power Platform. Steve starts by explaining what the Power Platform is and how it includes the Common Data Service (CDS), PowerApps, Power BI and Flow. Steve continues how this change to the Power Platform will change the apps that we build for Dynamics 365 Customer Engagement.
Steve is a Microsoft Dynamics 365 MVP, CEO of forceworks who was recently one of the first partners to achieve the Gold ISV Competency and a former Microsoft Partner of the Year
A Former Salesforce.com consultant, who, after 10 years, saw the light in 2011, and moved to Dynamics CRM Online(now Dynamics 365)
Episode 67: Gustaf Westerlund talks to Markus Erlandsson from Dynavigate about Who is your host Markus Erlandsson. Gustaf starts by asking about who Markus is and how he got started in CRM. Some horror stories from Markus own mistakes. How did podcast start back in 2013 and where does the name CRM Rocks come from? When did the pod not rock? How does Markus keep the energy for going 5 years?
Markus Erlandsson is a Tech Lead and Dynamics CRM Developer at Dynavigate, Markus likes to convert ideas into working systems, combined with the Certified Scrum Master education and the ability to lead a team.
Markus is a genuine and helpful individual who likes to have fun.