Partner Talk with Rick McCutcheon

Rick McCutcheon
Rick McCutcheon

Episode 119: Markus Erlandsson talks to Rick McCutcheon from Full Contact Selling about Partner Talk. Rick starts by explaining what a good partner is, both to customers and to Microsoft and how you can become a good partner yourself. The discussion continues with Microsoft Partner Program and then to Independent Software Vendors and how they can use partner-to-partner relationships to their benefit. Rick explains his LinkedIn strategy and how you can get started with your partner journey.


Rick has been involved with the CRM industry for over 20 years as a Company Founder, Senior Executive, Reseller, Board Member, Educator and Professional Speaker. He currently leads a Social Selling and Microsoft Dynamics 365 Educational Practice. Partners. My side hustle is working with several Regional Innovation Centres helping early stage B2B startups accelerate their business.


DynamicsCon debrief with Molly Fuschel

Molly Fuschel

Episode 118: Markus Erlandsson and Heidi Neuhauser have a chat with Molly Fuschel from Dynamics User Group (DUG) about DynamicsCon live debrief. Molly starts by explaining how she as a community cheerleader supports communities and how to build both local and virtual meet-ups. The conversation then continues to all the good things about DynaimcsCon DUGs conference, what was popular and you can start your own local meet-up.


Molly is President at Dynamics User Group and a Global Microsoft Dynamics 365 & Power Platform community builder one connection at a time.


Viva Sales with Chris Cognetta

Chris Cognetta

Episode 117: Markus Erlandsson and Heidi Neuhauser have a chat with Chris Cognetta from congruentX about Viva Sales. Chris starts by explaining the Viva brand as a whole and how Viva Sales join into that, then Chris explains Viva Sales features and it is now a lot easier to use advanced AI features to turn conversations into actions.


Chris Cognetta is the Chief Technology and Innovation Officer for congruentX.  Chris is based in Tampa, Florida, originally from New York growing up in South Florida. Chris is a proven hands-on, servant leader with over 25 years of various industry experience, across many different technology platforms and architectures.  Chris is a 10x time Microsoft Business Solutions 365 MVP, has an infrastructure, cloud & application architecture background and has been implementing global Dynamics CRM/D365 implementations since its inception. Chris is an active community member, Azure & CRMUG Medic Founder and sits on the D365/CRMUG Programming Board. Chris is a frequent speaker and organizer at various D365/CRM/Azure events and User Group conferences.  Chris is also the Vice President of Tampa Community (formerly TampaDev).


Best of 2022 Release Wave 2

Episode 116: Markus Erlandsson and Heidi Neuhauser share their best news from the release plan to 2022 release wave 2.


  •  SDK supporting .Net Core

For more than 2 years we have been waiting for this, and it’s finally here!

  • Create multiple, update multiple, upsert multiple

  • Conditional execution for plugin

  • Adding nuget packades to plugins

  • Adding Power Fx to Business rules, calculated columns

  • Create Power Fx columns in Dataverse

  • Grid controls, grouping aggregation, nested

  • Update to Virtual Tables, more easily to external sources

  • Enhanced Teams collaboration in Dynamics 365

  • Copy a Link:

  • Sellers Dashboard:

  • Swarming:

  • Outlook integration enhancements

  • Sequential approvals in power automate

Power CAT with Phil Topness

Phil Topness

Episode 114: Markus Erlandsson and Heidi Neuhauser have a chat with Phil Topness from Microsoft about Power CAT. Phil starts with explaining what Power Customer Advisory Team is, and what they do. Who the customer is for CAT and how they do what they do.


Phil is irrationally excited about applying technology to help people better do what they need to do. He helps the world’s largest organizations maximize their results from Microsoft Power Platform as part of the Power Platform Customer Advisory Team (CAT) at Microsoft.


Managed Environments For Easier Governance

Dataverse vs SharePoint with Michael Roth and Malin Martnes

Michael Roth
Malin Martnes

Episode 114: Markus Erlandsson and Heidi Neuhauser have a chat with Michael Roth and Malin Martnes about Dataverse vs SharePoint as a data source in power apps. Michael starts with how he comes from SharePoint and M365 world and reaches out for help on Power Apps, to find help in Malin Martnes.


Michael demonstrates achievable quick wins and focuses on an overall strategy to sustainably implement the concept of continuous citizen development throughout the organisation.

Malin works as Head of Dynamics 365 at Knowit in Oslo, Norway, she works with Dynamics 365 CRM, Marketing, Human Resources, and the Power Platform


PNP Community Samples:

Custom Pages with Lisa Crosbie

Lisa Crosbie

Episode 113: Markus Erlandsson and Heidi Neuhauser have a chat with Lisa Crosbie from Barhead Solutions about custom pages. They discuss what custom pages are, how you can use them and how they differ from canvas apps.


Lisa has a contagious enthusiasm for low code technology and making it possible for anyone to get started with Power Platform and Dynamics 365.

Lisa has taken a career journey from being a Dynamics 365 customer and a business user doing unspeakable things with Excel, to an evangelist for Microsoft Business Applications, educating customers and helping solve problems for people just like who she used to be. Lisa loves getting people excited about this awesome technology, opening new possibilities, and giving back to this community that has given her so much, learning and sharing together every day.

She is a YouTuber, podcaster, blogger and speaker.


Lisa’s explanation

Scutt Durow so what?

Known issues:

Reza Dorrani, How to build Responsive Power Apps:





The UP Podcast:

Agile CRM with Neil Benson

Neil Benson

Episode 112: Markus Erlandsson talks to Neil Benson from Customery about Agile CRM, where Neil shares how he makes estimates, handles tricky situations reduces fears of changes. He also talks about how customers can be good product owners.


Neil’s on a mission to help Microsoft customers and partners build agile business applications. He’s well known for his LEGO inspired content in his videos, training courses and even his podcast cover art. He’s been building Microsoft business apps since 2006, using Scrum since 2008 and a Microsoft MVP since 2010. Neil lives in Brisbane, Australia where he enjoys family days out and making pizza.


Amazing Apps podcast:

Customer Academy school: ($50 discount for CRM Rocks listeners).

Customery Academy YouTube channel:

Agile Applications User Group

Neil Benson on LinkedIn

Neil Benson on Twitter

Free Agile Foundations for Microsoft Business Apps course

Security horror stories with Kylie Kiser

Kylie Kiser

Episode 111: Markus Erlandsson and Heidi Neuhauser have a chat with Kylie Kiser from Hitachi. They discuss what kind of security horror stories all three of them has experienced. Kylie shares the story of sharing and how it did impact performance, Heidi shares the story about creating a new security role, and they all discuss if backs, Data Loss Prevention or conditional access can help.


Kylie Kiser is a Power Platform enthusiast who has been working with Microsoft technologies for over 10 years. She is passionate about the community and shows this through blogging, presenting, and hosting events. She leads a thriving user group based in Washington, DC. Kylie is also a three-time Microsoft Business Applications MVP!


Power 24, security:

Dynamics con:

Modernized Business Units in Microsoft Dataverse

Team security Inheritance

Old Behavior:

New Behavior:

Help Ukraine: or

Learning Dynamics with Nancy Tandy

Nancy Tandy

Episode 110: Markus Erlandsson and Heidi Neuhauser have a chat with Nancy Tandy from Microsoft. They discuss learning opportunities on Microsoft Learn, certification process, Learn TV and Chuck Norris jokes. Nancy starts with listing some of the learning offerings from Microsoft, then she goes more into details about Learn TV and what content is made available there Nancy continues to explain what the most popular topics are on Learn


Nancy Tandy is a Sr. Business Strategy Manager at Microsoft. Nancy has 20 plus years of integrated marketing management experience including developing marketing strategies, driving product launches, events and large-scale campaigns.  She has been at Microsoft for over 15 plus years.


 Get started at


Chuck Norris and Dad jokes