Episode 32: Markus Erlandsson talks to David Berry about TypeScript, JavaScript and the new WEB API in Dynamics CRM. David explains why you should use TS and what the benefits are.
Links:
http://www.typescriptlang.org/
http://definitelytyped.org/
http://github.com/borisyankov/DefinitelyTyped/tree/master/xrm
Azure AD Authentication Library for .NET
Davids links:
LinkedIn, MVP Page, CRM Blog
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Episode 31: Markus Erlandsson talks to Tony Stein from CRM UG about User Groups.
What do I gain from attending? And more.
Links:
http://www.crmug.com
http://www.crmug.com/engage/volunteer
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Episode 30: Markus Erlandsson talks to Salim Adamon about Being a CRM consultant. Salim talks about what’s important and how to get there.
Links:
Salims Blog
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Episode 29: Markus Erlandsson talks to Rick McCutcheon about Coaching in CRM. What is coaching? How can I use it to implement my CRM or revitalize my CRM efforts? Rick explains and talks about what’s important to focus on.
CRM UG
http://www.crmug.com
Hompage
http://fullcontactselling.com/
LinkedIn Profile
http://ca.linkedin.com/in/rickmccutcheon
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Episode 29: How do I build a brand? Does it make any difference if it’s a personal brand just about me or a business brand for my company? Jens Almgren comes on the show to sort things out and tell the story about building a new business and two new brands. Both a personal brand and a business brand at the same time.
http://www.facebook.com/nordicstreetfood
http://www.forbes.com/powerful-brands/list/
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Episode 27: Markus Erlandsson talks to Lars Nilsson from Apsis about Email Marketing. The discussion goes from How to get started, to what is important, and what pitfalls to avoid.
Email Marketing Guidebook
Apsis blog about Email Marketing
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Episode 26: Markus Erlandsson talks to Elaiza Benitez from Myriad IT about Modelling Security in Dynamics CRM. What are all the options and what can you do your self?
Elizas vlogg explaining Hierarchy Security and corresponding blog post
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Episode 25: Markus Erlandsson talks to Jonas Rapp from Cinteros about developing plugins in Dynamics CRM. Where you start. How the execution pipeline works. What pipeline stages you have to choose from. When and how to use images. Tracing service, ILMerge, Sandbox.
What is the recommended path?
All questions answered in this episode!
http://jonasrapp.cinteros.se/
http://jonasrapp.cinteros.se/2012/07/execute-server-side-code-from-javascript.html
http://jonasrapp.cinteros.se/2012/10/crm-plugins-retrieve-children-during.html
http://jonasrapp.cinteros.se/2012/10/CascadeDelete1.html
http://jonasrapp.cinteros.se/2012/10/CascadeDelete2.html
http://twitter.com/rappen
Durham Police using Dynamics CRM
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Episode 24: Markus Erlandsson talks to Brad Burks about Marketing in Dynamics CRM.
The conversation starts with the size of the marketing teams, then goes to what’s the purporse of marketing getting new customers or growing the existing. What are you offering and how you are offering it. What channels to choose.
Links:
Using ClickDimensions to create Emails and using connections to custom entities
http://www.ideaconference.com/
http://clickdimensions.com/blog
http://twitter.com/ClickDimensions
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Episode 23: Markus Erlandsson talks to Jukka Niiranen about Who is the Customer? The conversation starts with the lifecycle perspective and who could be your customer, who are your customer and who is no longer your customer. How do you then model that in Dynamics CRM and how do you think about leads vs customers. How could you segment your customers and what might be important to you? Is CRM only for customer?
Links:
http://niiranen.eu/crm/
Surviving CRM
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