the state of crm | CRM Rocks

State of Dynamics CRM in 2020 with Jukka Niiranen

Episode 96: Markus Erlandsson talks to Jukka Nirranen from Forward Forever about the current state of Dynamics CRM in 2020 and what highlights that has happened in the last three years. Jukka starts with talking about what has happened with Microsoft Teams and how Dataverse is now part of the platform, the second stop is licensing and how volume discounts now apply, last part is the name changes.

Bio

Jukka has been working with Microsoft business applications since 2005, starting his career with CRM version 3.0. He’s been blogging about CRM and other business applications topics for over a decade and has been awarded as a Microsoft MVP 8 times for his community contributions. Jukka is one of the co-founders of Forward Forever, a new Finnish company focused 100% on Power Platform based solutions and services.

Links

https://jukkaniiranen.com/

https://twitter.com/jukkan

https://forwardforever.com/blog/

The State of Dynamics 365 Sales in 2017 with Jukka Niiranen

Episode 50: Markus Erlandsson talks to Jukka Niiranen from Digital Illustrated about The State of Dynamics 365 Sales in 2017. The discussion starts with what is happening with the term CRM and how is the xRM going forward? Then what’s happening with the Common Data Service. How are the apps, Customer Service, Field Services and Projects doing?

Bio:
Jukka works as a CRM Consultant at Digital Illustrated Finland, and is a Microsoft MVP for Business Solutions. He has 10 years of experience from Microsoft Dynamics CRM and has been writing his Surviving CRM blog ever since the days of CRM v3.0.

Links:
CRM UG EMEA Summit, Surviving CRM

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State of Dynamics CRM in 2015 with Jukka Niiranen

Episode 33: Markus Erlandsson talks to Jukka Niiranen from Digital Illustrated about the state of Dynamics CRM in 2015. Starting with looking backwards on all that happened. Then looking into the future with CRM 2016.

Links:
State of Dynamics CRM 2015 blog post

Jukka’s links:
MVP Page, LinkedIn, Surviving CRM Blog