Dynamics 365 Spring Release 2018 with Jukka Niiranen

Jukka Niiranen Episode 63: Markus Erlandsson talks to Jukka Niiranen from Elisa about Dynamics 365 Spring Release 2018. Jukka explains what the new Business Application Platform is all about and how it is based on Common Data Service and how that is the 2.0 of XRM. We speculate if there ever will be a next version of on-premise and how the new licensing works for Marketing as well as what is new for GDPR and compliance.

Bio:
Jukka works as a Dynamics 365 Tech Lead at Elisa, and is a Microsoft MVP for Business Solutions. He has 10+ years of experience from Microsoft Dynamics CRM and has been writing his Surviving CRM blog ever since the days of CRM v3.0.

Link:
https://blogs.msdn.microsoft.com/crm/2018/03/21/business-applications-spring-18-release-notes/
Release event
http://survivingcrm.com/

https://twitter.com/jukkan

Dynamics 365 First View with Philip Verlinden

Philip Verlinden Episode 46 where Markus Erlandsson talks to Philip Verlinden from Microsoft Consulting Services about the new Dynamics 365, and what he is excited about. He works at Microsoft but here he gives his personal views on these topics.

Bio:
Philip is a Microsoft Dynamics CRM Senior Consultant @ Dynamics Domain, Azure aficionado, proud father and partner, passionately working @ Microsoft

Links:
Microsofts Live Event on Dynamics 365, Summary blog post on live event, Microsoft Integration RoadmapProject Madeira Preview, Microsoft Azure Pack Overview, Microsoft Azure Pack featuresMicrosoft Dynamics CRM Online patterns & principles for solution buildersMicrosoft Business Intelligence – our reporting roadmap

What’s new in Dynamics CRM 2016 and Update 1 with Gretchen Opferkew and Alex Fagundes

AlexFagundesGretchen OpferkewEpisode 42 where Markus Erlandsson talks to Gretchen Opferkew and Alex Fagundes from powerobjects about what’s new in Dynamics CRM 2016 and Update 1. Gretchen talks about learning paths and how you can learn faster. Alex talks about mobile client and sorts outs options for going offline and working with activities. Discussion continues with folder level tracking, Organization Insights dashboard and Power BI.


Links:
Organization Insights dashboard, Powerobjects Videos (POTV), Powerobjects on linkedin, Twitter

The Value of Marketing inside Dynamics CRM with Kristie Bylos

Kristie Bylos Episode 40 where Markus Erlandsson talks to Kristie Bylos from ClickDimensions about the value of marketing inside Dynamics CRM. Kristie talks about what the integrated story is with Dynamics CRM and ClickDimensions, how to start automating. What kinds of values can I expect and the ROI of that. Success stories and pitfalls to avoid.

Links:
ClickDimensions, Idea conference, Merial Case B2C Email Marketing Programs

Dynamics CRM vs SalesForce.com

Leon-TribeEpisode 6: Markus Erlandsson talks to Leon Tribe about Dynamics CRM vs SalesForce.com. The discussion goes through Strategic, Technical, Mobile and Social angles.

Links
Salesforce: The Unloved Company
Microsoft: Giving it the Salesforce Treatment

Tool support in Dynamics CRM

Episode 1: Markus Erlandsson talks to Gustaf Westerlund from CRM-Konsulterna about the existing and lacking tool support from Microsoft.