Dynamics CRM | CRM Rocks

Dynamics 365 Spring Release 2018 with Jukka Niiranen

Episode 63: Markus Erlandsson talks to Jukka Niiranen from Elisa about Dynamics 365 Spring Release 2018. Jukka explains what the new Business Application Platform is all about and how it is based on Common Data Service and how that is the 2.0 of XRM. We speculate if there ever will be a next version of on-premise and how the new licensing works for Marketing as well as what is new for GDPR and compliance.

Bio:
Jukka works as a Dynamics 365 Tech Lead at Elisa, and is a Microsoft MVP for Business Solutions. He has 10+ years of experience from Microsoft Dynamics CRM and has been writing his Surviving CRM blog ever since the days of CRM v3.0.

Link:
https://blogs.msdn.microsoft.com/crm/2018/03/21/business-applications-spring-18-release-notes/
Release event
http://survivingcrm.com/

https://twitter.com/jukkan

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Dynamics 365 First View with Philip Verlinden

Episode 46 where Markus Erlandsson talks to Philip Verlinden from Microsoft Consulting Services about the new Dynamics 365, and what he is excited about. He works at Microsoft but here he gives his personal views on these topics.

Bio:
Philip is a Microsoft Dynamics CRM Senior Consultant @ Dynamics Domain, Azure aficionado, proud father and partner, passionately working @ Microsoft

Links:
Microsofts Live Event on Dynamics 365, Summary blog post on live event, Microsoft Integration Roadmap, Project Madeira Preview, Microsoft Azure Pack Overview, Microsoft Azure Pack features, Microsoft Dynamics CRM Online patterns & principles for solution builders, Microsoft Business Intelligence – our reporting roadmap

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What’s new in Dynamics CRM 2016 and Update 1 with Gretchen Opferkew and Alex Fagundes

Episode 42 where Markus Erlandsson talks to Gretchen Opferkew and Alex Fagundes from powerobjects about what’s new in Dynamics CRM 2016 and Update 1. Gretchen talks about learning paths and how you can learn faster. Alex talks about mobile client and sorts outs options for going offline and working with activities. Discussion continues with folder level tracking, Organization Insights dashboard and Power BI.

Links:
Organization Insights dashboard, Powerobjects Videos (POTV), Powerobjects on linkedin, Twitter

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The Value of Marketing inside Dynamics CRM with Kristie Bylos

Episode 40 where Markus Erlandsson talks to Kristie Bylos from ClickDimensions about the value of marketing inside Dynamics CRM. Kristie talks about what the integrated story is with Dynamics CRM and ClickDimensions, how to start automating. What kinds of values can I expect and the ROI of that. Success stories and pitfalls to avoid.

Links:
ClickDimensions, Idea conference, Merial Case B2C Email Marketing Programs

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Dynamics CRM vs SalesForce.com

Episode 6: Markus Erlandsson talks to Leon Tribe about Dynamics CRM vs SalesForce.com. The discussion goes through Strategic, Technical, Mobile and Social angles.