Episode 39 where Markus Erlandsson talks to Ivan Stano from Resco about their purchase of CWR Mobility and what you can expect from them in the future
Links:
Ivans mail
Resco acquires CWR mobile
Resco homepage
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Episode 38 where Markus Erlandsson talks to Therese Reuterswärd from Nespresso about e-commerce, digital marketing and how that relates to CRM. How to get started and whats important, Therese gets it all explained here.
Links:
Forrester Research – Full length reports on omnichannel, retail and customer experience (charges per download)
Econsultancy – a wide range of research, data, analysis, training, consulting, events and online resources.
Articles written by Therese for Internetworld (Swedish)
Therese’s blog (Swedish)
CRM UG, and their first congress in Europe
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Episode 37 where Markus Erlandsson talks to Mitch Milam from xRM Coaches about how to develop for CRM. What is important and how to get started, as well as talking about tools to help you.
Links:
xRM Coaches Webinars
Explorer! for Dynamics CRM
Teaching Tuesdays
DYNAMICS CRM Team Development Best Practices Video
xRM Coaches on YouTube
Mitch on LinkedIn
Jason Lattimers CRM Rest Builder Post, and actual Tool
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Episode 36, Markus talks to Gustaf Westerlund on how you implement CRM. Gustaf gives his top 10 tips on how to be successful.
Links:
Gustafs blog post
CRM UG webinar
CRM UG Congress
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Episode 35: Markus Erlandsson talks to Therése Lorentzon about being an Entrepreneur and how you think about customers. What is your customer focus and how do you keep the balance when everything is on you?
Links:
Homepage
Instagram
https://www.facebook.com/thereselorentzonphotography
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Episode 34: Markus Erlandsson talks to John Verdon and Christy Spokely from Extreme CRM about CRM Conference.
The discussion starts with why I should go to a conference and continues with what I might gain from going.
Links:
Extreme CRM Site
LinkedIn Group
Chisty Spokely’s links
LinkedIn, email
Johns Verdon’s links:
LinkedIn, email
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Episode 33: Markus Erlandsson talks to Jukka Niiranen from Digital Illustrated about the state of Dynamics CRM in 2015. Starting with looking backwards on all that happened. Then looking into the future with CRM 2016.
Links:
State of Dynamics CRM 2015 blog post
Jukka’s links:
MVP Page, LinkedIn, Surviving CRM Blog
Episode 32: Markus Erlandsson talks to David Berry about TypeScript, JavaScript and the new WEB API in Dynamics CRM. David explains why you should use TS and what the benefits are.
Links:
http://www.typescriptlang.org/
http://definitelytyped.org/
http://github.com/borisyankov/DefinitelyTyped/tree/master/xrm
Azure AD Authentication Library for .NET
Davids links:
LinkedIn, MVP Page, CRM Blog
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Episode 31: Markus Erlandsson talks to Tony Stein from CRM UG about User Groups.
What do I gain from attending? And more.
Links:
http://www.crmug.com
http://www.crmug.com/engage/volunteer
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Episode 30: Markus Erlandsson talks to Salim Adamon about Being a CRM consultant. Salim talks about what’s important and how to get there.
Links:
Salims Blog
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