field service | CRM Rocks

Episode 135: Markus Erlandsson and Malin Martnes chatted with Mark Christie from Proximo3 about unique field service customer cases. For the first time, we had to use a warning to sensitive listeners. Mark shared some of his experiences while working with some interesting and unusual field service cases.

Bio

Mark Christie has 19 Years of Microsoft Dynamics experience. Having initially worked in a Technical Support capacity he quickly moved into Consultancy and then onto an advisory role in Solution Architecture.

Mark has lead enterprise-level projects for the liked of ScotiaBank, Oxbow Coal, Ford, Lebara And GOV.UK, while also working with some great, not for profit organisations.

In the community is an evangelist in the Microsoft space as well as being a Microsoft MVP and MCT. He co-hosts a monthly Power Platform Podcast and is an organiser of the Scottish Summit conference.

You can also find Mark blogging on 365community.online or posting Power Platform videos on YouTube.

Links

https://www.linkedin.com/in/themarkchristie/

https://twitter.com/themarkchristie

https://www.scottishsummit.com/

https://www.dynamicsminds.com/

https://colorcloud.rocks/

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Episode 53: Markus Erlandsson talks to Ben Vollmer from Microsoft about Dynamics 365 for Field Service, Ben explains how to get started with Field Service as a consultant and as a customer, he continues to explain the two available addons “Resource Scheduling Optimization” and “Connected Field Service” and what pitfalls to avoid.

Bio
Ben Vollmer is Worldwide Field Service Leader and a 20-year veteran of the CRM Community. Ben was one of the first field resources dedicated to Dynamics CRM and has been involved with Dynamics CRM since the V1 Alpha. Prior to Microsoft, Ben has worked with a variety of CRM and Field Service solutions. Some of the notable customers he has helped get value from Dynamics include WellCare, Tyco, CSX and Raymond James. He has been involved with Dynamics CRM in a wide variety of roles.

Tag: field service

Unique field service customer cases with Mark Christie

Field Service with Ben Vollmer