Episode 100: Markus Erlandsson talks to Emma D’Arcy from Hitachi Solutions about Power Virtual Agent and what the newest member of the Power Platform family can do. Emma starts by talking about what it can do and how it connects to Dataverse, what this chatbot can do. Emma continues to explain how she has used it for helping veterans, building a beer bot and choosing your own adventure for children at school lockdown, she continues to explain where you can publish your bot and how you can bring in a human when it fails.
Bio
Emma is a Power Platform Expert with over ten years’ experience in the industry with a passion for Sales and Marketing. Originally from Dublin, Ireland – she now resides in Philadelphia with her two cats – Oscar and Lewis.
Sometimes she builds cool bots with Power Virtual Agent
Links
https://docs.microsoft.com/en-us/power-virtual-agents/
Power Platform Community Conference, where Emma talks about ‘Building a Beer Bot.’
Matt Collins Jones: https://www.d365geek.co.uk/
https://twitter.com/TattooedCRMGirl